Your money on regulated rails.
PalmX doesn't hold your funds or your biometric data — a regulated EMI partner does. Here's exactly how that works across palm, QR and split.
PalmX is an e-wallet ecosystem.
One balance you top up, then spend by palm, by QR or with your virtual card. The regulated parts — holding your money and custodying sensitive data — sit with our licensed EMI (Electronic Money Institution) partner.
Where your money sits
Your funds are held with a licensed EMI partner and regulated by the State Bank of Pakistan. PalmX never takes custody of your balance, whether you spend it by palm, by QR or through a bill split.
What is actually stored
Not your hand. The scanner converts the image into an encrypted numeric token — your palm signature — and discards the picture. That token is custodied by our regulated EMI partner, the same arrangement a bank uses for your card details.
Cleaner than touching anything
You hover your hand — no pressing a scanner, no tapping a keypad, no handing over a card. Nothing is shared between customers, and you leave nothing behind on a surface.
The detail behind the promise.
Can someone copy my palm from a photo? Spoofing
No. A photograph doesn't contain what the reader measures, and the reader only completes a scan for a hand held over it in person. There's also no stored image of your hand anywhere to steal.
What is actually stored? Data
An encrypted numeric token — your palm signature — and nothing else. The reader captures the image of your palm, encrypts it immediately, converts it into that token and discards the picture; no photograph or scan of your hand is retained on the device or anywhere else. That key can't be reversed into an image, is different for every person, and is meaningless outside the system that issued it. It's the same principle banks use for card data.
Is my QR balance separate from my palm balance? Balance
No — there is one PalmX balance. Palm Pay, QR Pay, transfers and bill splits all draw on the same funds, held with our EMI partner. That single balance is what lets a split settle instantly between members.
Where does a bill split actually settle? Split
Wallet to wallet, on the same rails, inside the regulated partner's system. Because nothing leaves for an interbank transfer, each person's share moves the moment they approve the request — and every leg of it is a recorded transaction you can see in your activity feed.
What if I want to close my account? Account
You can close your PalmX account and request deletion of your palm enrolment at any time. Withdrawal of any remaining balance follows the standard process of our EMI partner.
How do refunds and disputes work? Refunds
Refunds return to your PalmX balance, normally the same day. Anything that looks like a duplicate or incorrect charge — including a split request you didn't expect — can be raised from the transaction in the app and is handled with our EMI partner under their standard dispute process.
Who holds the money? Partner
Our licensed EMI partner holds the funds, regulated by the State Bank of Pakistan. PalmX operates as a technology product on top of that infrastructure — it is not itself a licensed bank or payments institution, and never takes custody of your balance.
Funds regulated by the State Bank of PakistanYour funds are held with a licensed EMI partner and regulated by the State Bank of Pakistan. PalmX is an e-wallet ecosystem — it doesn't hold your balance itself.
Regulated rails. Palm speed.
Claim your membership ahead of the launch on 30 November 2026.